Christmas FAQ's

Well, it's that time of year again. We thought we'd put together a list of questions we get asked about each Christmas. We’re a team of eight, but we always work extremely hard to get to your questions and queries as quickly as possible.

 

How do gift cards work?

We get asked a lot about gift cards. Basically, as we offer affiliate products on our site - you need to make sure it is an item we stock directly.

We've created this page of all gift card eligible products and we’ve also put this guide together to help you. 

What is the last date that you can guarantee delivery?

10th December. Most brands can offer shorter lead times, but we need to allow lead time to ensure our brands have stock of your order and allow for extended postage times around Christmas. 

Are you having a post Christmas Sale?

We aren’t. Much like Black Friday, we take pride in steering clear of predatory sales tactics that create unnecessary waste. 

Do you offer free shipping?

It depends on the brand, but we guarantee free shipping on orders of $200 or more.

How about returns?

Yes, please read our returns policy.